Privacy Policy

3. 🖥️ How and Where We Share Data

We share data with the following organisations or for the purposes listed:

• Tutors: We share relevant Identity, Performance, and Support Data with the assigned tutor to facilitate effective, tailored teaching.

• Google (as Processor): The Google Account email and usage data are processed by Google to run the Google Classroom LMS.

• classroom.cloud (as Processor): This tool is only used to temporarily view the screen during the active tuition session for safety and focus. This data is not routinely stored long-term.

• IT Service Providers: Companies that provide us with hosting, security, and administrative system support.

• Legal & Regulatory Authorities: If we are legally required to disclose data (e.g., to HMRC or law enforcement).

International Transfers: If any of our service providers (like cloud or email platforms) are based outside the UK, we ensure your data is protected by using UK-approved contracts (Standard Contractual Clauses) to guarantee a similar level of security.

4. ⏱️ How Long We Keep Your Data

We will only keep your personal data for as long as necessary to fulfil the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements. Generally, customer and student records are retained for a period of six years after the business relationship ends to satisfy UK tax and legal obligations.

5. 🛡️ Your Data Protection Rights

Under UK data protection law, you have the right to:

• Access the personal data we hold about you and your child (a Subject Access Request).

• Ask us to Rectify any inaccurate or incomplete data.

• Ask us to Erase data, where there is no legal reason for us to continue holding it.

• Object to our processing of the data (e.g., stopping direct marketing).

• Request Restriction of processing in certain circumstances.

• Request data Portability (transfer) to another organisation.

6. 📧 Contact Us and Complaints

If you have any questions about this Privacy Policy, or wish to exercise any of your rights, please contact our Data Protection Contact at Privacy@vidyadhi.org.

You also have the right to lodge a complaint at any time with the UK's supervisory authority, the Information Commissioner's Office (ICO). You can find their details on the ICO website: www.ico.org.uk.